{"id":2418,"date":"2014-04-22T22:53:05","date_gmt":"2014-04-23T05:53:05","guid":{"rendered":"https:\/\/wysz.com\/wyszdom\/?p=2418"},"modified":"2014-04-22T22:53:05","modified_gmt":"2014-04-23T05:53:05","slug":"lyft","status":"publish","type":"post","link":"https:\/\/wysz.com\/wyszdom\/2014\/04\/lyft\/","title":{"rendered":"Lyft"},"content":{"rendered":"<p>I finally signed up for <a href=\"http:\/\/www.lyft.com\/\">Lyft<\/a>\u00a0earlier this month so I would\u00a0have yet another transportation option available to me in San Francisco, especially when\u00a0Uber is in a surge pricing period. They gave me some free credit to get started, so I decided to take\u00a0a couple of free rides tonight before the credits\u00a0expired.<\/p>\n<p>Signing up was easy. I didn&#8217;t like having to log in with Facebook as apps can do nasty things with that, but I figured I would have heard by now if Lyft did anything spammy. The Facebook requirement\u00a0did prevent me from signing up for Lyft quite a few times in the past, though.<\/p>\n<p>Requesting my ride was also easy. Just like Uber, it picked up my\u00a0location automatically, I could\u00a0adjust it if necessary, it told\u00a0how long it will take for a driver to arrive, and\u00a0requesting a ride was as easy as tapping a button. The request UI is actually more intuitive than Uber&#8217;s with the big &#8220;Request Lyft&#8221; button.<\/p>\n<p>One of the nice features that set Lyft apart from Uber is that after requesting a ride, I could enter my destination while the driver was en route. That helped to get things going a little faster once I got in the car, and it was also nice to be able to type it in myself rather than having a driver transcribe what I said into a GPS system. Like Uber, it doesn&#8217;t look like drivers are required\u00a0to use any particular navigation app. The first driver used Apple Maps, which gave somewhat confusing directions at a complicated intersection, and the second driver tried to use Google Maps, but was unable to get that to work either. I&#8217;m all too aware that we (technology makers) still have a lot of work to do when it comes to making products less difficult to use.<\/p>\n<p>For both rides, I sat in the front as is the custom with Lyft, but\u00a0neither driver offered\u00a0a fist bump, and neither vehicle was equipped with a pink mustache. From what I&#8217;ve heard from other riders, the quirky fist bumping stuff doesn&#8217;t really happen anymore, and\u00a0<a href=\"https:\/\/twitter.com\/Wysz\/status\/415232661486309376\">I think that&#8217;s fine<\/a>. The experience was basically the same as uberX; I would guess that they attract a similar set of drivers.<\/p>\n<p>After the ride, I got confused by the app. I knew that Lyft had a tipping feature, but I was unable to quickly figure it out as I was walking into a restaurant, and accidentally skipped the tip completely on my first ride. To add a tip, you have to tap on the payment method and go to a second screen. If you simply rate the driver, it will not give the option to add\u00a0a tip. I was able to tip the driver later by emailing Lyft support, which had a fast response time of six minutes at 10 P.M.\u00a0on a Tuesday. Of course my overall feedback on this aspect is that there shouldn&#8217;t be any tipping at all. That&#8217;s what I love about Uber. I&#8217;m more than happy to pay the extra amount (I&#8217;m a 20% &amp; round up to the nearest dollar tipper), but it should be in the standard rate. That way the drivers\u00a0always\u00a0know what to expect in terms of income, and the passengers don&#8217;t have to worry about being too cheap or giving away money unnecessarily.<\/p>\n<p>Overall, it was not a bad experience. It&#8217;d be great if they could get rid of tipping (I&#8217;d accept a rate increase in exchange), and a fare estimator within the app would be nice as well. uberX is still my on-demand car service of choice due to its no tipping policy and higher availability, but Lyft is a decent alternative.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I finally signed up for Lyft\u00a0earlier this month so I would\u00a0have yet another transportation option available to me in San Francisco, especially when\u00a0Uber is in a surge pricing period. They gave me some free credit to get started, so I decided to take\u00a0a couple of free rides tonight before the credits\u00a0expired. Signing up was easy. &hellip; <a href=\"https:\/\/wysz.com\/wyszdom\/2014\/04\/lyft\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Lyft<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-2418","post","type-post","status-publish","format-standard","hentry","category-geek"],"_links":{"self":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/posts\/2418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/comments?post=2418"}],"version-history":[{"count":0,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/posts\/2418\/revisions"}],"wp:attachment":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/media?parent=2418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/categories?post=2418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/tags?post=2418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}