I signed up for an account on Tuesday.<\/p>\n
On Wednesday, I still had not received any confirmation that my application for a trading account had been received. In fact, if I signed in to my “regular” account (yeah, confusing), it encouraged me to sign up for a trading account. So, I emailed customer service asking if my application had been received. On Wednesday afternoon, I received an automated message confirming the application, and indicating that I would be contacted when it was approved.<\/p>\n
This morning (Thursday), I got a reply to my email to customer service. They said that the application was approved and all I had to do was click on “Trading” and enter my trading key. If I click on “Trading” while signed in, it still asks me to apply for an account. There is no option to enter a trading key.<\/p>\n
I tried calling customer service to get this sorted out. After about 30 minutes on hold during lunch, I got to talk to someone. The rep was actually pretty helpful, but I shouldn’t have had to call in the first place.<\/p>\n
What had happened was I had misunderstood a question on the application, and answered it in a way that would require a specific letter to be sent to Zecco. The problem is, they never told me this until I called. If I hadn’t called, my account would probably have been left in this state forever. I ended up having to send them a fax<\/em> (yes, apparently that technology still exists) explaining my error. Hopefully they’ll get this sorted out soon.<\/p>\n So far it’s E*TRADE: 0, Zecco: 0.<\/p>\n","protected":false},"excerpt":{"rendered":" I signed up for an account on Tuesday. On Wednesday, I still had not received any confirmation that my application for a trading account had been received. In fact, if I signed in to my “regular” account (yeah, confusing), it encouraged me to sign up for a trading account. So, I emailed customer service asking … Continue reading Zecco so far<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-533","post","type-post","status-publish","format-standard","hentry","category-misc"],"_links":{"self":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/posts\/533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/comments?post=533"}],"version-history":[{"count":0,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/posts\/533\/revisions"}],"wp:attachment":[{"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/media?parent=533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/categories?post=533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wysz.com\/wyszdom\/wp-json\/wp\/v2\/tags?post=533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}