Unsubscribe FAIL

I recently started getting a lot of emails from Neiman Marcus, so I clicked on the unsubscribe link at the bottom of one of them. The link goes to a page-long form, which ends with this:

You are currently subscribed to the email lists below. If you would prefer to not receive the following emails, please uncheck the appropriate box(es) and click 'Unsubscribe'

Quick! What am I supposed to do? I saw a checkbox (preselected) next to NeimanMarcus.com and an unsubscribe button, so I clicked the button. I then saw this message:

We’re sorry to see you go. You will no longer receive e-mails from NeimanMarcus.com and Neiman Marcus Stores.

Ok, cool. I’ll no longer receive emails from NeimanMarcus.com. Guess what happened.

Today when I got even more email from them, I took a closer look at the form. In order to unsubscribe, I’m supposed to uncheck the box next to the thing I want to unsubscribe from, and then click the button that says “Unsubscribe”?

That’s like saying, “If you’d like me to stop punching you in the face, say ‘No.’ Would you like me to stop punching you?” And then when you say “Yes,” I’ll say, “Okay, I’ll stop.” And then punch you.

4 thoughts on “Unsubscribe FAIL”

  1. At least you had option to opt-out, I hate those that dont have opt-out option or that require you to login in order to disable notifications.

  2. Sneaky tactics. I have unsubscribed at least 4x and I still get their emails. Don’t know what to do!

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